Symark Maximizes New Revenue Potential Within Its Existing Customer Base Using Sage CRM SalesLogix

Sage Software today announced that Symark

Software, a leading security solutions provider of identity and access

management solutions, has implemented Sage CRM SalesLogix to automate and

manage its sales, licensing, contract renewal and maintenance processes.

Sage CRM SalesLogix enables Symark employees to capture all customer

interaction and transaction data with increased speed, accuracy and

virtually unlimited capacity resulting in improved workflow management that

identifies new revenue opportunities with existing customers.

"An important portion of our revenues stem from our existing customer

base," said John Kendrick, CFO, Symark Software. "We need a real-time and

accurate view of all sales orders, maintenance contracts and account

information, as well as flexible billing processes to achieve our growth

objectives. Sage CRM SalesLogix allows us to easily track history with each

customer and monitor their security needs for future sales opportunities.

The system has helped us maximize revenue growth potential while reducing

the time and costs associated with contract management and billing."

Symark chose Millennium Business Solutions Group, Inc. (MBSG), a Sage CRM

Solutions business partner, to implement Sage CRM SalesLogix. Symark sales

employees quickly adopted the system and a series of business process

improvements recommended by MBSG. Within days, the new CRM solution

improved data accuracy, sales contract management, billing data, and

customer support operations.

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Sage CRM Solutions

"We developed a new set of sales and support processes with Symark by

studying their existing workflow," explained Shane Hannessian, president of

Millennium Business Solutions Group, Inc. "Employees can now identify new

revenue opportunities within the existing customer base in a timely manner

through a series of reports and alerts, as well as manage customer

inquiries with a more coordinated approach."

Sage CRM SalesLogix

With over 7,000 customers worldwide, Sage CRM SalesLogix is the CRM leader

for small to medium-sized businesses. Sage CRM SalesLogix delivers

easy-to-use and integrated sales, marketing, customer service and support

automation solutions that can be tailored to an organization's unique

customer acquisition, retention and development processes.

Sage CRM SalesLogix is part of Sage CRM Solutions, the only family of CRM

products designed specifically for the needs of small and medium-sized

businesses that also includes ACT! by Sage, Sage CRM and SageCRM.com. For

more details, visit www.sagecrmsolutions.com or call 800-643-6400.

About Symark Software

Founded in 1985, Symark Software is the leading provider of UNIX and Linux

security solutions for Global 2000 businesses. Symark PowerBroker®

enables granular delegation of administrative (root) privileges while

providing session keystroke logging. Symark PowerPassword®, User

Management Edition provides centralized user account management along with

login and password security policies. Symark PowerKeeper® provides

storage and secure access of administrative passwords for UNIX/Linux,

Windows, applications, and network devices. All three products offer

central administration and detailed audit logs. Symark offers extensive

expertise in enterprise computing security, and our products are backed by

unmatched technical support. For more information, visit us at

www.symark.com.

About Millennium Business Solutions Group, Inc.

Millennium Business Solutions Group, Inc. helps small, mid-market and large

organizations by implementing, migrating and supporting leading CRM and ERP

products that streamline day-to-day operations and improve overall

management reporting. For more information, visit www.mbsg.net and call

800-390-2334 or 818-865-1373.

About Sage Software (formerly Best Software)

Sage Software offers leading business management software and services that

support the needs, challenges and dreams of more than 2.5 million small and

mid-sized business customers in North America. Its parent company, The Sage

Group plc (LSE: SGE.L), supports 4.7 million customers worldwide. For more

than 25 years, Sage Software has delivered easy-to-use, scalable and

customizable software for accounting, customer relationship management,

human resources, time tracking and the specialized needs of accounting

practices and the construction, distribution, manufacturing, nonprofit and

real estate industries. For more information, please visit the Web site at

www.sagesoftware.com/moreinfo or call (866) 308-2378.

© 2006 Sage Software, Inc. All rights reserved. The Sage Software logo

and the Sage Software product and service names mentioned herein are

registered trademarks or trademarks of Sage Software or its affiliated

entities. All other brands are trademarks of their respective companies.

Contact:

Ryan Zuk

Sage Software

480-368-3818

Email Contact

Shana Keith

Porter Novelli

404-995-4557

Email Contact

SOURCE: Sage Software

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