vtiger Introduces Open Source CRM Solution for the SMB Market
Thursday, 30 December 2004vtiger, a provider of affordable enterprise-class 100% open source software, today announced the release of vtiger CRM 3.2, a complete Open Source CRM solution with most of the standard features expected from a commercial CRM package. The product comes with Security Management, Product Customization, and Microsoft(R) Outlook(R) plug-in as part of this open source product. It is easy to use and highly intuitive browser-based software that offers flexible solutions for managing customer relationships. vtiger offers well-rounded training and customer support backed by a highly dedicated team. The software is free and an alternative solution for small- and medium-sized businesses that require CRM functionality in a single integrated system.
vtiger's Contribution to Open Source
vtiger CRM 3.2 is built over the proven, flexible, and scalable LAMP/WAMP technologies. vtiger's contributions to the open source initiative includes hassle free executables for Windows and Linux operating systems and a Microsoft(R) Outlook(R) plug-in. vtiger CRM is an open source product that is staged in SourceForge.net with additional CRM-specific modules including Product Customization, Security Management, and Lead Management. In addition, message boards are integrated to provide collaborative communication among vtiger CRM users.
Business Benefits of vtiger CRM
-- Increase revenues with minimum investment required
-- Track the sales life cycle and efficiently manage customer relationships
-- Manage support and services issues
-- Create customized reports
Key Features of vtiger CRM
-- Excellent training and customer support from a highly skilled team
-- Create team-based roles and assign modules to users according to organizational structure
-- Customize the application fields including pick lists as per business requirements
-- Localized support in German and Dutch
-- Synchronize contacts and tasks between Microsoft(R) Outlook(R) and vtiger CRM
-- Add customer-related incoming and outgoing e-mails from Microsoft(R) Outlook(R) into vtiger CRM
-- Filter e-mails in Microsoft(R) Outlook(R) and add relevant e-mails to vtiger CRM
"We started with a vision to provide our customers with affordable enterprise-class CRM software by integrating best of breed open source technologies and bundling them with our world-class support," said Govind, Product manager at vtiger. "Our customers will have an easier time combining third-party open source software with Windows and Linux operating systems using our solution."
vtiger CRM 3.2 can be downloaded from:
http://sourceforge.net/projects/vtigercrm/
vtiger
Gary Raj, 925-965-6200 (Media Relations)
raj@vtiger.com
www.vtiger.com
Source: Business Wire
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